Themepro.net wants you to be completely happy with your purchase.
If you have any questions, concerns, or problems, please contact us or open a new support ticket using our contact form.
In the event, however, that you decide your purchase was not the right decision and you made a mistake, we want to make things right. We are happy to offer a 24 hours, money-back guarantee only if the product was not downloaded from our website. Simply contact us within 1 day of your purchase, with details of your request, and we’ll be happy to initiate a refund of your purchase.
Conditions for a Declined Refund
- No refunds will be given after 24 hours from the initial purchase.
- Refunds will not be given if you have downloaded the product from our website.
- Refunds do not apply to product upgrades.
- Refunds will not be granted to purchases of any membership packages
-If we determine the refund policy is being taken advantage of or is abused.
-If we detect that the theme is installed on your or customer website.
-If you have changed your mind.
-If you have subscribed by mistake.
-If you lack the technical ability to make the product work.
-If you can no longer download the item because it have been removed from our website.
-If you were not able to download the demo data from a specific theme.